At NiCE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're game changers. And we play to win. We set the highest standards and execute beyond them. And if you're like us, we can offer you the ultimate career opportunity that will light a fire within you.So, what's the role all about?NiCE enables organizations to address today's consumer and employee expectations by delivering effortless, consistent, and personalized digital-first experiences with CXone, the world's leading cloud customer experience platform.CSA team is dedicated to developing groundbreaking AI products that are transforming the industry. We promote a culture of collaboration, continuous learning, and the adoption of advanced technologies at scale.We are looking for a DevOps Engineer to join our CSA Infrastructure team. In this role, you will play a key part in building, operating, and evolving cloud infrastructure across AWS and Azure, working closely with development, QA, and security teams.How will you make an impact?Manage and support cloud infrastructure on AWS and Azure, ensuring availability, security, and cost efficiencyContribute to infrastructure automation using Infrastructure as Code (IaC)Collaborate with development and cross-functional teams to improve development and operational workflows while maintaining robust CI/CD pipelinesMonitor system performance, investigate issues, and lead troubleshooting and optimization effortsApply DevOps best practices to improve reliability, scalability, and deployment velocityContinuously evaluate and adopt new tools, technologies, and best practices while using AI in your developmentHave you got what it takes?BSc in Computer Science, Computer Engineering, Software Engineering2–4 years of hands-on experience as a DevOps Engineer or in a similar roleStrong experience with AWS services (Azure experience is a strong advantage)Good programming/scripting skills,



especially in PythonExperience with Infrastructure as Code (CDK / CloudFormation / Terraform)Experience with CI/CD tools (e.g., GitHub Actions, Jenkins, etc.)Familiarity with Linux environments and cloud-native architecturesUnderstanding of monitoring, logging, and alerting conceptsSoft skillsStrong ownership mindset with the ability to work independentlyExcellent collaboration and interpersonal skillsSelf-driven, proactive, and eager to learnAbility to manage multiple tasks and meet deadlinesGlobal mindset and strong communication skills in EnglishWhat's in it for you?Join an ever-growing, market-disrupting global company where teams — comprised of the best of the best — work in a fast-paced, collaborative, and innovative environment. As a market leader, every day at NICE is an opportunity to learn, grow, and make an impact.We offer extensive internal career opportunities across roles, disciplines, domains, and geographies. If you are passionate about technology, motivated to improve systems at scale, and excited to constantly raise the bar — you may just be our next NICEr. Requisition ID: ****Reporting into: Tech ManagerRole Type: Individual Contributor About NiCE NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions. Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries. NiCE is proud to be an equal chance employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.

📌 Devops Engineer (Maharashtra)
🏢 NICE
📍 Maharashtra