The SOC Shift Lead will be responsible for leading shift operations, managing escalated security incidents, and ensuring timely, accurate incident resolution within defined SLAs. The role requires strong technical expertise in SIEM, incident response leadership, and collaboration with cross-functional teams to enhance detection, automation, and operational efficiency.
Key Responsibilities
Conduct
deep-dive analysis of SIEM alerts
escalated by Senior Engineers and ensure
final closure of incidents within SLA
.
Correlate data from
multiple log sources
to gain holistic threat visibility and ensure accurate incident resolution.
Act as
Shift Lead
, ensuring effective handovers, task delegation, and
gap-free SOC operations
.
Participate in
use-case tuning
(production and testing) and provide enhancement recommendations based on BAU findings.
Collaborate in
playbook design workshops
with SOAR teams; provide
scenario-based testing and automation recommendations
.
Work closely with developers during
requirement-gathering sessions
for automation and orchestration needs.
Prepare, review, and maintain documentation including
RCA reports, Incident Response Checklists (IRC), and escalation matrices
.
Ensure
audit readiness




by preparing submissions for internal/external, regulatory, and non-regulatory audits.
Raise improvement recommendations with the
Content Management Team
to reduce false positives and improve detection accuracy.
Provide support during
major security incidents
, including investigation and
root cause analysis (RCA)
.
Ensure compliance with
MTTR (Mean Time to Resolve)
metrics and maintain correctness and completeness of alert closures.
Required Skills & Qualifications
Solid experience in
SOC operations
, SIEM monitoring, and incident response.
Hands-on expertise in
alert analysis, threat correlation, and escalation management
.
Experience working with
SOAR platforms, automation workflows, and playbooks
.
Solid understanding of
security frameworks, audit requirements, and compliance standards
.
Proven ability to
lead shifts
, manage workloads, and coordinate across teams.
Excellent documentation, communication, and stakeholder-management skills.
Preferred Qualifications
Experience in
24x7 SOC environments
.
Exposure to
regulatory and compliance audits
.
Strong analytical and problem-solving mindset.

📌 Soc Shift Lead (Bengaluru)
🏢 Talent Worx
📍 Bengaluru