Customer service / Front -end customer handling.
Handling customer queries / issues in the store related to (Mobile, Laptop & Desktop).
Troubleshooting of technical related issues and ensure to resolve the issues / queries.
Escalate problems when unable to resolve customer issues.
Knowledge of computer hardware & software is an added advantage.
Excellent language fluency, excellent verbal & written communication skill.
Should be able to handle customer queries and should aim at customer delight.
Should be technically sound.
Self driven & goal oriented and willing to work on Weekends
Duration: Contract Basis:
Your consultation period is 1 year and and this period may be extended or pre -closed as per the business needs.
📌 Consultant - Technical Support (Bengaluru)
🏢 Ample Group
📍 Bengaluru
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