Job Description Please find the JD.
n Role- Travel Operation Manager
n Location- Mumbai
n Responsibilties:-
n 1. Role would require to acts as a client relationship manager
n 2. Weekly corporate visit needs to be done
n 3. Business review monthly / quarterly / annually
n 4. Adoption of technology & providing cost conservation suggestions to enhance client stickiness.
n 5. Maximize revenue opportunities for accounts under his/ her portfolio
n 6. Managing client escalation on real time and providing them appropriate solutions
n 7. Manage and coordinate with Airline team to get the best deal for corporate tie up
n 8. Accurate submission of invoices or any payments by supporting credit control team
n 9. On time collection - meeting with corporate
n 10. Cross selling of other travel related product
n 11. Achieve monthly and yearly target as defined by the business
n 12. Managing the team's daily activities.
n 13. Cross-training existing employees to maximize team agility, performance, and productivity.
n 14. Manage and maintain relations with the corporates by providing quality service as defined by the organization.
n 15. Achieve defined targets as set by the business.