Description

Key Responsibilities

- Develop, review, and maintain policies, Standard Operating Procedures (SOPs), and process documentation across Banking functions.
- Assess, validate, and support process changes, system enhancements, process rollouts,
- Collaborate with Business, Operations, Product, Technology, Risk, Compliance, and Audit teams to implement sustainable process improvements.
- Ensure alignment of processes with regulatory requirements, internal policies, and risk management standards.

Responsibilities

Eligibility Criteria

- 6-8 years of experience in, Process Excellence, Business Transformation, Operations, Process Governance, Risk, Compliance, Audit, or related functions.
- Hands-on experience in policy drafting, SOP management, process reviews, process governance, and continuous improvement initiatives.
- Strong understanding of Banking products,



processes, operational controls, and regulatory requirements.

Qualifications

Preferred Qualifications

- Graduate degree from a recognized institution, MBA, CA, semi- qualified CA will be preferred.
- Experience in Compliance, Risk Management, Internal Audit, Process Excellence, Policy Management, Product Management, or Business Transformation.
- Strong analytical, problem-solving, stakeholder management, and communication skills.
- Proficiency in Microsoft Excel, PowerPoint, MIS reporting, data analysis, and dashboard management.
- Ability to work effectively in a cross-functional workplace and manage multiple priorities simultaneously.

📌 Team Member-Comm. Bank HO & Support-Process & Policy Compliance Excellence (Mumbai)
🏢 Kotak Mahindra Bank
📍 Mumbai