Description

Key Responsibilities

Partner & Inbox Support

- Monitor and respond to incoming emails in the Partner Support Inbox, providing timely, accurate, and professional responses.
- Triage requests, answer common questions, and escalate issues to the Project Manager when required.
- Track and follow up on partner inquiries to ensure resolution and customer satisfaction.

Event Setup & Platform Support

Virtual Event Delivery

- Assist the Project Manager with end‑to‑end virtual event setup across approved platforms.
- Configure event components including:
- Registration pages
- Email communications and reminders
- Session agendas and speaker details

- Upload and manage event content, including presentations, recordings, resources, and reference materials.

Quality Control (QC) & Readiness Checks

- Conduct thorough QC reviews of event setup to ensure accuracy, completeness, and adherence to standards.
- Validate:
- Registration links and emails
- Session configuration and timing
- Content uploads and resource availability

- Participate in pre‑event site reviews and readiness checks prior to go‑live.

Project & PM Support

- Support the Project Manager with logistical tasks, documentation, and work‑back schedules.
- Maintain event planning documents and ensure updates are reflected accurately.
- Attend project meetings as needed and capture action items related to logistics execution.

Live Event & Post‑Event Support (as applicable)





- Provide live event support as assigned, helping monitor sessions and escalate issues.
- Assist with post‑event tasks such as content uploads, recording checks, and documentation updates.

Required Skills & Qualifications

- Experience supporting virtual and in-person events, webinars, or training programs
- Strong written communication skills, particularly for email‑based partner support
- High attention to detail and comfort performing structured QC reviews
- Ability to manage multiple tasks and deadlines in a fast‑paced environment
- Proficiency with virtual event platforms and Microsoft 365 tools (Outlook, Teams, SharePoint)
- Robust collaboration skills and ability to work effectively with Project Managers and cross‑functional teams

Preferred Qualifications

- Prior experience in event logistics, project coordination, or PMO support
- Familiarity with partner‑facing support models or shared inbox workflows
- Experience supporting on-site event logistics, venue coordination, or attendee management
- Experience uploading and managing digital content in event platforms

Success in This Role Looks Like

- Partner inquiries are answered promptly and professionally
- Events are set up accurately and on time with minimal rework
- QC issues are identified and resolved before events go live

Project Managers are able to focus on delivery and stakeholder management, supported by reliable logistics execution.

📌 Logistics Project Manager – Virtual & In person Event Delivery (India)
🏢 GP Strategies
📍 India