Job Description Job description - Sales and Client Acquisition Specialist n Location : Gurugram n Timings : 6 pm - 3 am (Night Shift) n Budget : Upto 8 LPA n About the Role: n We are seeking a dynamic and motivated Sales and client Acquisition n Specialist to join our team in the US virtual construction industry. This role n involves identifying new business opportunities, managing high-value client n accounts, and ensuring exceptional customer service delivery. You will be n responsible for developing strategies, building relationships, and handling n customer inquiries and issues with professionalism and efficiency. n Key Responsibilities: n • Identify Opportunities: Explore recent markets, clients, and partnerships in the n US high-tech construction industry. n • Develop Strategies: Design and implement plans to access new opportunities n and grow the business. n • Build Relationships: Maintain and nurture long-term client relationships to drive n customer satisfaction and loyalty. n • Customer Outreach: Make outbound calls to potential clients to establish n rapport and generate business leads. n • Follow Scripts: Adhere to standardized communication scripts to ensure n consistency and compliance. n Skills and Abilities: n • Excellent verbal and written communication skills in English (US accent n preferred). n • Strong relationship-building skills with the ability to connect with business n teams in various US states.
n • Ability to manage multiple tasks in a fast-paced environment. n • Proficient with basic computer skills and customer relationship management n (CRM) tools. n • Strong problem-solving and conflict-resolution skills. n Experience: n • Prior experience in the US calling process (customer support, sales, etc.) is n highly preferred. n • Experience in handling outbound and inbound calls is mandatory. n Soft Skills: n • Strong interpersonal and communication skills. n • Patience, resilience, and a positive attitude. n • A team-oriented mindset with a focus on collaboration. n Preferred Traits: n • Willing to work night shifts or flexible hours as per US time zones. n • Familiarity with the US market, culture, and communication styles. n Additional Information: n • Comprehensive training on our services will be provided to eligible candidates. n • Performance-based incentives are available for top performers. n Perks and Benefits: n 1. Competitive compensation with performance-based incentives n 2. Outstanding career growth opportunities n 3. Exposure to international projects in the USA and Canada n 4. Work with top general contractors globally n 5. Health and accidental insurance n 6. 5-day work week (Saturday and Sunday fixed off) n 7. Cab pickup and drop for Gurgaon locations n 8. Sabbatical leave options n 9. Business bonus and gratuity advantages