Job Description Hiring: Experience Lead (UX/CX Strategy) | Pan India | Onsite
n We're looking for an experienced Experience Lead to drive experience strategy, customer journey transformation, and design governance for enterprise digital platforms.
n Experience: 8–10 Years
n Location: Pan India
n Work Mode: Onsite
n Salary: Best in the Market
n Must-Have Skills
n n Experience Strategy & Design Leadership
n Customer Journey Mapping & Service Blueprinting
n Sitecore XM Cloud / Sitecore AI
n Sitecore CDP & Personalize
n Sitecore Experience Edge
n Dynamics 365
n Azure Services
n Omnichannel Experience Design
n Accessibility & Personalization
n CRM & CMS Capabilities
n n Key Responsibilities
n n Define personas, customer journeys, and service principles.
n Create service blueprints covering touchpoints, frontstage and backstage processes, systems, data, and KPIs.




n Lead customer research and translate insights into experience strategies.
n Govern design quality across implementation teams.
n Drive personalization strategies using Sitecore CDP and Experience Edge.
n Collaborate with business, technology, and design stakeholders to deliver user-centric digital experiences.
n n What We're Looking For
n n Solid executive stakeholder management.
n Workshop facilitation and strategic storytelling skills.
n Experience leading cross-functional teams.
n Data-driven decision-making with analytics-informed design.
n n Interested candidates can share their updated resume through DM or mail.
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n #Hiring #ExperienceLead #UXStrategy #CustomerExperience #Sitecore #Dynamics365 #Azure #JourneyMapping #ServiceBlueprinting #DigitalExperience #OnsiteJobs #PanIndia

📌 Experience Lead (UX/CX Strategy) (Raigarh)
🏢 TECEZE
📍 Raigarh