Job Description The Key Account Manager – India is responsible for driving the sales of specialty products (base oils, insulating oils) produced or distributed by **** within the chemical and tyre and Lube markets. This role demands a strategic and hands-on leader who can manage customer relationships, ensure credit compliance, and contribute to the growth and operational efficiency of the India sales office.
n Key Responsibilities:
n Sales & Market Development
n n Achieve sales targets in terms of revenue and volume.
n Expand market share among existing and potential customers.
n Conduct market analysis to identify trends, opportunities, and competitor strategies.
n Develop and maintain a robust market inventory including prospects, volumes, and pricing levels.
n n Customer & Credit Management
n n Serve as the primary legal representative for *** India in customer dealings.
n Establish and monitor customer credit limits in coordination with central bookkeeping and Coface.
n Ensure outstanding credit per customer does not exceed the limits.
n Actively manage customer satisfaction and resolve issues promptly.
n n Operational & Financial Oversight
n n Collaborate with sales and administrative staff to maintain an effective office organization.
n Prepare budgets, forecasts, and performance analyses.
n Contribute to managing fixed cost budgets and maintaining quality systems (TQM).
n Support the team in maintaining a well-functioning sales office.
n n Leadership & Collaboration
n n Supervise and support the work of Sales Administrator, Sales Assistant.
n Act as a reference person for global applications upon request from Competence Transfer.
n Ensure alignment with company's vision and mission.
n n Location: Mumbai
n Expereince: 7-12 yrs
n Age criteria: not more than 35 or 37 yrs