21 Aug
|
Rekruton Technologies
|
India
21 Aug
Rekruton Technologies
India
We are looking for a Senior Technical Lead – Asterisk & Telephony to spearhead the architecture, development, and operations of our voice infrastructure. This role requires deep hands-on experience with Asterisk PBX, SIP-based communication, cloud telephony, and team leadership. The ideal candidate will drive technical direction, mentor engineers, and ensure high availability and performance of mission-critical voice systems across cloud and on-premise environments.
Key Responsibilities:
- Lead the design, development, and deployment of Asterisk-based VoIP systems, including dial plans, IVRs, call routing, and conferencing.
- Architect and scale high-availability telephony platforms, integrating SIP trunks, codecs, and real-time monitoring systems.
- Guide the team in implementing and optimizing AGI/ARI/AMI-based automation, custom call logic, and backend integrations.
- Direct cloud-based telephony deployments (AWS, GCP, Azure), focusing on reliability, security, and performance.
- Oversee incident response and troubleshooting of complex VoIP issues including NAT traversal, QoS,
and signaling errors.
- Collaborate with product, DevOps, security, and networking teams to deliver robust end-to-end communication solutions.
- Provide leadership and mentorship to engineers and developers on Asterisk best practices, code quality, and architectural design.
- Drive initiatives for telephony analytics, call quality monitoring, and proactive system health checks.
- Ensure adherence to security standards, compliance requirements, and telephony regulations (e.g., TLS, SRTP, fraud prevention).
- Maintain technical documentation and support team knowledge-sharing initiatives.
Required Skills & Qualifications:
- Bachelor’s or Master’s degree in Computer Science, Telecommunications, or a related field.
- 10+ years of experience in telephony and VoIP systems, including 7+ years with Asterisk PBX in production.
- 3+ years in a technical leadership role, managing teams or projects i
📌 Senior Technical Lead (India)
🏢 Rekruton Technologies
📍 India