Job Description

What You'll Do

- Own Deal Desk support for larger and more strategic deals in your assigned region, embedded directly with assigned AEs
- Proactively initiate deal strategy conversations with sellers ahead of key milestones, flagging early where a deal may need extra structuring time
- Document the sequence of events required to close each assigned deal and track progress against it
- Participate in regular cadence meetings with account teams to support deal velocity from inception to closure
- Own deal structuring and documentation, including order form updates
- Secure required internal approvals and coordinate directly with Legal on standard contract terms and redlines, looping in senior team members for non-standard or higher-risk terms
- Join customer calls when needed to clarify deal terms and help remove friction to close
- Respond to account teams' deal-related questions and provide playbook guidance for common deal scenarios
- Support quarter-end and month-end close periods, including occasional after-hours availability during peak windows
- Contribute to team targets on deal cycle time, approval turnaround, accuracy, and Sales satisfaction

📌 Deal Desk Strategist (Chennai)
🏢 FreshWorks
📍 Chennai