Job description:

- The Virtual Relationship managements engage with the Bank customers and prospects, virtually, to provide a seamless experience to customers
- Developing and Expanding existing HNI customer relationships by ensuring quality portfolio
- Continuous engagement with the portfolio customers mapped as per the contact policy with accurate and complete capture of interaction details
- Call Handling as per desired standards
- Fulfilling customer service requirements and deepening relationships
- Creating the opportunity to provide financial solutions to customers via cross-sell and upsell
- Aids in developing and maintaining strong customer relationships, both within a company as well as with current clients
- Seek out new business opportunities for the clients while advising them on products or services that best fit their needs

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Qualification

- 2-6 years' of client relationship experience
- Strong communication and interpersonal skills

📌 Virtual Relationship Manager (Bengaluru)
🏢 Ujjivan Small Finance Bank
📍 Bengaluru