Location: Mohali, Phase 8-A – Work from Office
Shift Timings: 8:30 PM – 5:30 AM IST
Working Days: Monday to Friday
Interview Mode: Walk-in Interviews
Walk-in Timing: 7:00 PM onwards
Employment Type: Full time
Transportation: Cab Facility Provided

About the Role

We are looking for a proactive and customer-focused Property Manager to manage homeowner, board member, vendor, and customer communications while ensuring timely resolution of property-related requests and concerns.

The ideal candidate should have excellent written and verbal English communication skills, strong problem-solving abilities, attention to detail, and the ability to manage multiple requests while maintaining high service standards.

Key Responsibilities
- Customer & Homeowner Communication: Handle inquiries from homeowners, board members, customers, and other stakeholders through email, outbound calls, and other communication channels.
- Issue Resolution: Understand customer concerns, investigate issues, coordinate with relevant teams, and provide accurate and timely resolutions.




- Outbound Calls & Follow-Ups: Make outbound calls to homeowners, vendors, customers, and stakeholders to provide updates, gather information, and resolve pending matters.
- Email Management: Respond to emails professionally, clearly, and within defined turnaround times.
- Ticket & Request Management: Create, track, update, and close service requests and tickets while ensuring proper documentation.
- Complaint Handling: Handle customer complaints professionally, de-escalate difficult situations, and work toward appropriate resolutions.
- Escalation Management: Identify issues requiring additional support or authorization and escalate them to the appropriate team or management.
- Vendor Coordination: Coordinate with vendors and service providers to ensure property-related issues are addressed within required timelines.
- Board Member Coordination: Communicate with HOA/Board members and provide timely updates regarding o

📌 Property Manager (Sahibzada Ajit Singh Nagar)
🏢 Virtual Admins
📍 Sahibzada Ajit Singh Nagar