Job Description We're Hiring – Customer Support Associate (International Voice & Chat)
n Location: Pune
n Company: WNS
n Eligibility
n n Minimum 1 year of International Voice Process (BPO) experience – Mandatory
n Graduation is Mandatory
n Excellent verbal and written communication skills in English
n Comfortable working with US & Australian customers
n Willing to work in Rotational Shifts (including Night Shifts)
n n Key Responsibilities
n n Handle inbound customer calls and chat interactions professionally.
n Resolve customer queries and provide accurate information.
n Deliver an exceptional customer experience while maintaining quality standards.
n Document customer interactions accurately in CRM systems.
n Meet productivity, quality, and customer satisfaction metrics.
n n Work Schedule
n n 5-Day Work Week
n 2 Rotational Week Offs
n Rotational Shifts (including Night Shifts)
n n What We Offer
n n Competitive salary
n Comprehensive training & career development
n Inclusive work workplace
n Excellent growth opportunities within WNS
n n Interested candidates can share their updated CV
n Contact Person : Pinki Kumari
n Call: (phone hidden)
n Email:

📌 Customer Support Representative (Pune)
🏢 WNS
📍 Pune