Job Description Role Essence
n We are seeking a refined and service-driven hospitality skilled to curate and deliver an elevated, hotel-style experience within our Marketing Offices. This role goes beyond conventional F&B; service—it is about crafting memorable, personalized moments for discerning clientele and reflecting the brand's luxury ethos through every interaction.
n Key Responsibilities
n Curated Guest Experience
n n Orchestrate a seamless and warm arrival experience, including welcome rituals such as signature beverages and towel service
n Deliver intuitive, personalized service tailored to client preferences and visit purpose
n Ensure a smooth and refined departure experience, leaving a lasting impression
n n Luxury Food & Beverage Service
n n Present and serve beverages and curated menus with finesse, adhering to premium service standards
n Maintain impeccable presentation of crockery, glassware, and service elements aligned with project positioning
n Coordinate closely with café partners / hospitality vendors where applicable
n Ensure meeting rooms and client lounges are perfectly staged prior to every visit
n n Client Engagement
n n Engage confidently with clients and families, maintaining discretion and professionalism
n Anticipate needs and deliver thoughtful, unobtrusive service
n n Operational Excellence
n n Monitor and manage inventory of F&B; supplies and service ware
n Adhere to defined service protocols and brand standards across all project categories
n n Candidate Profile and Experience
n n Minimum 1 year of experience in hospitality, luxury hotels, fine dining, premium café or Butler
n Exposure to fine dining / lounge service environments
n Well-groomed with a polished and confident demeanor
n Strong command over English.
n Deep understanding of service etiquette and guest engagement
n Passion for luxury hospitality and customer experience
n n Core Competencies
n n Service excellence and attention to detail
n Emotional intelligence and client sensitivity
n Professionalism and poise
n Reliability and ownership mindset
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