Job Description Job description - Sales and Client Acquisition Specialist
Location : Gurugram
Timings : 6 pm - 3 am (Night Shift)
Budget : Upto 8 LPA
About the Role:
We are seeking a energetic and motivated Sales and client Acquisition
Specialist to join our team in the US virtual construction industry. This role
involves identifying new business opportunities, managing high-value client
accounts, and ensuring exceptional customer service delivery. You will be
responsible for developing strategies, building relationships, and handling
customer inquiries and issues with professionalism and efficiency.
Key Responsibilities:
• Identify Opportunities: Explore new markets, clients, and partnerships in the
US high-tech construction industry.
• Develop Strategies: Design and implement plans to access new opportunities
and grow the business.
• Build Relationships: Maintain and nurture long-term client relationships to drive
customer satisfaction and loyalty.
• Customer Outreach: Make outbound calls to potential clients to establish
rapport and generate business leads.
• Follow Scripts: Adhere to standardized communication scripts to ensure
consistency and compliance.
Skills and Abilities:
• Excellent verbal and written communication skills in English (US accent
preferred).
• Strong relationship-building skills with the ability to connect with business
teams in various US states.
• Ability to manage multiple tasks in a fast-paced environment.
• Proficient with basic computer skills and customer relationship management
(CRM) tools.
• Strong problem-solving and conflict-resolution skills.
Experience:
• Prior experience in the US calling process (customer support, sales, etc.) is
highly preferred.
• Experience in handling outbound and inbound calls is mandatory.
Soft Skills:
• Strong interpersonal and communication skills.
• Patience, resilience, and a positive attitude.
• A team-oriented mindset with a focus on collaboration.
Preferred Traits:
• Willing to work night shifts or flexible hours as per US time zones.
• Familiarity with the US market, culture, and communication styles.
Additional Information:
• Comprehensive training on our services will be provided to eligible candidates.
• Performance-based incentives are available for top performers.
Perks and Benefits:
1. Competitive compensation with performance-based incentives
2. Outstanding career growth opportunities
3. Exposure to international projects in the USA and Canada
4. Work with top general contractors globally
5. Health and accidental insurance
6. 5-day work week (Saturday and Sunday fixed off)
7. Cab pickup and drop for Gurgaon locations
8. Sabbatical leave options
9. Business bonus and gratuity benefits