Job Title: International voice support Customer Support
Job Type: Full - Time
Industry: BPO / Customer Support
Hiring Drive: 14th August
Venue: Our Salt Lake Office, Kolkata (Work from Office)
Job Summary: We are hiring dynamic and customer-focused professionals for the International Voice Process. The role involves handling customer interactions through voice and non-voice channels while delivering excellent customer service and maintaining high-quality standards.
Key Responsibilities
- Engage with international customers via calls/chats/emails
- Provide accurate information and resolve queries professionally
- Promote products, services, and special offers
- Deliver exceptional customer experience while meeting targets
- Work efficiently in a fast-paced workplace with rotational shifts and night shift
Requirements
- Graduate in any discipline.
- Graduate Freshers are eligible only
- Undergraduate / 12th pass are not eligible
- Excellent spoken English and communication skills.
- Good listening and interpersonal skills.
- Basic computer knowledge.
- Customer-service-oriented approach.
- Willingness to work in rotational/night shifts .