Internal Transformation Services - Assistant Director

Experience: 10-15 years.

Location: Kochi, Noida.

Roles & Responsibilities:

- Collaborate with Executive Leadership to understand their business objectives, challenges, and opportunities. Strong leadership skills with the ability to influence and guide teams toward successful outcomes
- Manage & engage senior stakeholder relationships at CxO, Partner, Functional Head levels
- Perform rapid assessment of landscape for stakeholders and provide insights to accelerate action towards refining their current state
- Bring diverse and thought-provoking perspective to transformations, including market trends, new and innovative ideas to drive data driven decision making
- Excellent analytical and problem-solving abilities, with a strategic mindset and attention to detail
- Drive and build upon a culture of continuous improvement by developing innovative idea
- Conduct comprehensive analyses of organizations processes and systems
- Provide strategic recommendations and action plans to drive business performance and transformation
- Develop roadmaps for implementing project management, Organizational change management, and design thinking initiatives.
- Lead and manage complex projects from initiation to closure, ensuring timely delivery and quality outcomes
- Define project scope, objectives, deliverables, and success criteria in collaboration with clients and stakeholders
- Monitor project progress, identify risks and issues, and implement mitigation strategies
- Foster effective communication and collaboration among project teams and stakeholders
- Develop and implement change management strategies to support organizational transformation initiatives
- Conducting Change Impact Analysis and Change Readiness / Gap Assessment and give recommendations that are actionable on immediate and long-term basis
- Build strong change network, drive change adoption, manage stakeholders with people centric approach,



if needed work towards mindset shift and achieve cultural transformation
- Monitor and evaluate the effectiveness of change management efforts and make adjustments as necessary
- Apply design thinking principles and methodologies to identify innovative solutions to complex business problems
- Conduct user research, gather insights, and define user personas and journeys.
- Advocate for design thinking principles and foster a culture of creativity and experimentation within client organizations
- Contribute to the development and enhancement of consulting methodologies and frameworks
- Mentor and coach junior consultants, providing guidance and support in their professional growth

What will make you eligible for this role?

- Masters degree in business administration, management, or a related field
- 10+ Years of experience with at least 7+ years of management / business consulting experience
- Advance MS Suite skills – particularly, to develop engaging presentations and dashboards
- Professional certifications such as PMP (Project Management Qualified), certification in Change Management or Design Thinking are highly desirable.
- Deep understanding of project management methodologies (e.g., Agile, Waterfall) and their practical application in different contexts.
- Extensive knowledge of change management principles, models, and methodologies, with hands-on experience leading change initiatives.
- Proficiency in design thinking frameworks and tools, with the ability to apply them effectively to solve complex business problems.
- Awareness and experience of leveraging technology as enablers
- Exceptional communication, presentation skills with the ability to tailor messages to diverse audiences

Good to have

- Experience working in the Big 4 professional services firms and other global management consultancies is highly desirable
- MBA or equivalent advanced education is preferable
- Certification in Project Management, Organisational Change Management, Design Thinking, Facilitation will be an advantage

📌 Assistant Director (Kochi)
🏢 EY
📍 Kochi