Job DescriptionTarget: Newcomer with retail experience, highly trainable, eager to learn.
nCompensation: 30,000 — 35,000 / month (CTC: 4.5 Lakhs)
nRole Overview:
nWe are looking for a friendly, customer-centric Junior Journey Nurturer to be the first point of
ncontact for leads coming from our digital platforms (social media, website, emails). Your goal is to
nmake a excellent first impression, capture the customer's requirements, and keep them engaged
nthrough their preferred communication channel until they are ready to talk to our core sales team.
nKey Responsibilities:
n* Lead Capture: Monitor inbound inquiries from social media, emails, and website forms, responding
npromptly.
n* Personalized Communication: Reach out to leads via their preferred method—whether that is a
nphone call, WhatsApp chat, or video call.
n* Relationship Building: Act as a friendly guide. Answer basic questions and build a rapport without




npushing for a hard sale.
n* Consistent Follow-up: Keep in touch with leads regularly, providing them with helpful information
nto keep their interest warm.
n* Sales Handover: Identify when a customer is showing strong buying signals and smoothly transfer
nthe lead to our Senior Sales Representatives for technical discussions and closing.
n* CRM Management: Keep accurate, up-to-date records of customer interactions and preferences in
nour system.
nRequirements:
n* 1 to 2 years of experience in retail, customer service, or basic inside sales.
n* Excellent written and verbal communication skills.
n* High empathy and patience to handle customer inquiries.
n* Basic tech-savviness to navigate social media platforms, chat tools, and CRM software.

📌 Online Sales Executive (Hyderabad)
🏢 Krishna Jewellers Pearls & Gems Private
📍 Hyderabad