We're looking for a Senior Salesforce specialist to lead solution design and delivery across our core CRM platform and data/AI layer. This is a senior IC role with team lead responsibilities — owning architecture, mentoring engineers, and serving as the primary technical interface with clients.
Please share an updated profile to
[email protected]
(+91)74839 25904
Mode of Work:Hybrid
Job Location:Pune,Bangalore,Mumbai
What You’ll Do
• Own end-to-end solution architecture across Sales Cloud, Service Cloud, Data Cloud, and Agentforce
• Design Sales Cloud solutions (lead-to-opportunity lifecycle, CPQ, forecasting, Einstein productivity tools)
• Architect Service Cloud solutions (case management, Omni-Channel routing, Knowledge, self-service portals)
• Design Data Cloud ingestion pipelines, identity resolution, and unified Customer 360 profiles
• Build and deploy Data Cloud-grounded Agentforce agents for sales, service, and personalization use cases
• Lead, mentor,
and review the work of a Salesforce engineering team
• Present architecture decisions to client stakeholders and enterprise architects.
What You Bring
• Robust hands-on expertise in Sales Cloud and Service Cloud
• Proven Data Cloud experience: DMO design, identity resolution, segmentation & activation
• Working knowledge of Agentforce (Topics, Actions, Prompt Templates, Trust Layer)
• SQL proficiency and experience with BI tools (Power BI / Tableau)
• Marketing Cloud knowledge a plus, especially for Data Cloud ingestion design.
Certifications (Required)
Sales Cloud Consultant · Service Cloud Consultant · Data Cloud Consultant · Salesforce Data Architect · Agentforce Specialist.
Nice to Have
Salesforce AI Associate · Marketing Cloud Consultant · CRM Analytics & Einstein · Tableau Desktop Specialist
📌 Technical Team Lead (Fully Remote) (Pune)
🏢 Simpliigence
📍 Pune