Program Highlights


Zoho CRM Development


- Customize and configure Zoho CRM modules, layouts, workflows, and automation rules.

- Develop Deluge scripts, custom functions, validation rules, and business logic.

- Maintain and enhance existing Zoho CRM implementations.

Automation & Process Improvement

- Implement workflow rules, blueprints, assignment rules, and approval processes.

- Optimize CRM processes to improve sales, marketing, and customer service efficiency.

Integration & Backend Support

- Assist in integrating Zoho CRM with third -party applications using APIs and webhooks.

- Support backend data synchronization and system integrations.

- Work with Zoho products such as Zoho Books, Zoho Desk, Zoho Creator, or Zoho Analytics (preferred).

Testing & Support

- Perform unit testing and troubleshooting of CRM customizations.

- Provide technical support and resolve CRM -related issues.

- Ensure data accuracy, security, and system reliability.

Documentation & Collaboration

- Create and maintain technical documentation for CRM customizations and integrations.

- Collaborate with senior developers, business analysts, and stakeholders.

Requirements

Technical Skills

- 1–2 years of experience in Zoho CRM development, CRM platforms, or backend development.

- Solid knowledge of Deluge scripting.

- Understanding of REST APIs, JSON, and integration concepts.

- Basic knowledge of JavaScript, HTML, or backend technologies is a plus.

Education

- Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field.

Soft Skills

- Strong analytical and problem -solving skills.

- Good communication and documentation abilities.

- Ability to learn quickly and adapt to new technologies.