Job DescriptionWe're Hiring: Lead – Operations | AndPayments
nAndPayments is building the next-generation payments stack for Indian businesses — spanning Payments, RegTech, B2B SaaS, and Prepaid Instruments. As we scale toward Payment Aggregator (PA) and PPI operations, we're looking for a Lead – Operations to drive our core operational engine.
nWhat you'll own:
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- Payment & Merchant Operations – settlements, reconciliation, chargebacks, merchant onboarding & KYC/KYBn
- Escrow & Banking Operations – RBI-mandated escrow management, nodal bank relationships, daily reconciliationn
- Customer Operations & Support – L2 support, RBI-compliant grievance redressal, CSAT & dispute analysisn
- Cross-Functional Coordination – operational readiness across tech, product, finance & legaln
- Team Leadership – lead and grow a team of 5–6 professionals across operationsn
nWhat we're looking for:
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- 6–9 years in fintech/payments/banking operations, with 2–3+ years leading a teamn
- Hands-on experience at a payment aggregator, gateway, wallet, or RBI-regulated fintechn
- Solid grasp of RBI PA/PPI frameworks, KYC/KYB, and NPCI products (UPI, IMPS, NACH)n
- Experience managing escrow accounts and end-to-end settlement operationsn
- High ownership mindset and comfort operating in a fast-paced startup environmentn
nIf you want to build the operational backbone of India's next-generation payments infrastructure, we'd love to hear from you.
nLocation: Noida
nApply now or tag someone who'd be a great fit
n#Hiring #FintechJobs #PaymentsOperations #RBI #PaymentAggregator #NowHiring #AndPayments