We are on the lookout for a resourceful Vice President to join our vibrant team at BNP Paribas in Chennai.
Growing your career as a Full Time Vice President is an awesome opportunity to develop productive skills.
If you are solid in problem-solving, teamwork and have the right initiative for the job, then apply for the position of Vice President at BNP Paribas today!

About BNP Paribas Group:

BNP Paribas is a top-ranking bank in Europe with an international profile. It operates in 71 countries and has almost 199 000 employees. The Group ranks highly in its three core areas of activity: Domestic Markets and International Financial Services (whose retail banking networks and financial services are grouped together under Retail Banking & Services) and Corporate & Institutional Banking, centred on corporate and institutional clients. The Group helps all of its clients (retail, associations, businesses, SMEs, large corporates and institutional) to implement their projects by providing them with services in financing, investment, savings and protection. In its Corporate & Institutional Banking and International Financial Services activities, BNP Paribas enjoys leading positions in Europe, a strong presence in the Americas and has a solid and fast-growing network in the Asia/Pacific region.

About BNP Paribas India Solutions:

Established in 2005, BNP Paribas India Solutions is a wholly owned subsidiary of BNP Paribas SA, a leading bank in Europe with an international reach. With delivery centers located in Bengaluru, Chennai and Mumbai, we are a 24x7 global delivery center. India Solutions services three business lines: Corporate and Institutional Banking, Investment Solutions and Retail Banking for BNP Paribas across the Group. Driving innovation and growth, we are harnessing the potential of over 6000 employees, to provide support and develop best-in-class solutions.

About Business line/Function :

GPCO is catering to different regions APAC, MEA & EUROPE regions to process remittance transactions for various clients.

Job Title:

Vice President

Date:

30/09/2022

Department:

ISPL-ARPC

Location:

CHENNAI

Business Line / Function:

CIB/ISPL-ARPC

Reports to:

(Direct)

Grade:

(if applicable)

Vice President

(Functional)

Number of Direct Reports:

NA

Directorship / Registration:

NA

Position Purpose

- - Supervise all tasks engaged in processing incoming & outgoing payments and investigations to ensure operational delivery
- Participate in the improvement of the quality of service delivered by the CBO to the affiliated Sites
- Participate in the mitigation of the operational risk
- Reports functionally to the Head of the Department in Lisbon
- Reports hierarchically to Head of GPCO

Responsibilities

Direct Responsibilities
1. OPERATIONS MANAGEMENT:



Supervise processing & investigations of Remittance transactions for Europe regions so as to ensure that they are accurate, as per the prescribed service delivery standards and as per the SLA with the sites.
2. OPERATIONS RISK MANAGEMENT: Maintain control over outstanding and un-reconciled entries. Implement and monitor control plans and pay attention to risk related areas in operations. 3. COMPLIANCE: Ensure adherence to internal guidelines, compliance, legal and regulatory aspects by the team members 4. TEAM SUPERVISION &TRAINING;: Monitor the performance of team members. Provide training support wherever needed.

Contributing Responsibilities
1. OPC: Contribute to the Operations Permanent Control framework 2. CUSTOMER SERVICE: Monitor turnaround times, and operational efficiency. Resolve customer complaints and queries. 3. CLIENT RELATIONSHIP MANAGEMENT: Support MO to address ultimate client needs and resolve customer complaints if any. 4. INFORMATION MANAGEMENT: Supervise preparation and submission of MIS and reports to management as required and disseminate information to the Team

Technical & Behavioral Competencies
Technical Competencies: 1. Familiarity with Computer applications, MS Office, Business Objects etc. 2. Familiarity with Back Office Operations, Processes and systems. 3. Knowledge on various regulations connected with Banking Operations. 4. Operational Risk awareness 5. Knowledge on Banking Law & Practice 6. Product Knowledge on Cash Management Behavioral Competencies: 1. Communications Skills 2. Networking & Logistics Management 3. Interpersonal & Team Building Skills 4. Results Driven 5. Taking Initiative and Risk Management Skills 6. Client Focus and Decision Making Skills Managerial Competencies: 1. Ability to support the teams 2. Crisis Management. 3. Maintaining cordial relationship among the teams 4. Delegating and Developing Others

Skills Referential
Behavioral Skills: (Please select up to 4 skills) Ability to collaborate / Teamwork Ability to deliver / Results driven Communication skills - oral & written Client focused Transversal Skills: (Please select up to 5 skills) Analytical Ability Ability to inspire others & generate people's commitment Ability to develop and adapt a process Ability to manage a project Ability to inspire others & generate people's commitment

Contributing Responsibilities

Contribute to prepare and animate conference calls with sites
Contribute to projects by coordinating, ensuring UATs completion and reporting issues




Contribute to identify and update the procedures under scope (operational procedures, SLA…)
Participate in permanent improvement of current processes (bottom-up approach) to increase the
quality of service

Fulfilling responsibilities well and on time to:
Consolidate Client Satisfaction
Develop CBO positive image/Reputation from Stakeholders (internal and external), in building trustful
and business driven relationship
Improve Clients profitability, in ensuring permanent adaptation between workload and resources, and reporting any noticeable change
Contribute to team motivation

BUSINESS CONTINUITY MANAGEMENT

BCM is represented at every level of the organization, in each business line, function and country. Responsibility for business continuity eventually resides with the operational management of each entity. Department Head is the owner of their department BC Plan. Their roles include:
• Fully accountable for developing and maintaining business continuity strategies, plans and solutions for their department.
• Approve and sign-off business impact analyses, business continuity requirements, strategies and solutions for their department.
• Mobilize their teams to actively participate in awareness sessions, training and tests.
• Nominate BC correspondents within their scope to act a primary point of contact for the BC Manager.
• Define and implement proper permanent controls on BCP activities on their scope.

Technical & Behavioral Competencies

- - Good communication: ability to report issues, to provide help and to suggest improvements
- Ability to identify priorities and act in client’s best interest
- Process oriented and high level of integrity
- Good knowledge of CBO procedures and methods
- Good knowledge of operational risks areas
- Tools : Payment engines and control tools

Key Performance indicators

- - Number of errors and mistakes committed
- Financial loss arising out of operations
- Personal versatility ratio improvement
- Number and % of errors performed (doer), avoid (checker).

Specific Qualifications (if required)

Skills Referential

Behavioural Skills : (Please select up to 4 skills)

Ability to collaborate / Teamwork

Adaptability

Active listening

Ability to share / pass on knowledge

Transversal Skills: (Please select up to 5 skills)

Ability to understand, explain and support change

Analytical Ability

Ability to develop others & improve their skills

Ability to develop and adapt a process

Choose an item.

Education Level:

Bachelor Degree or equivalent

Experience Level

At least 15 years

Other/Specific Qualifications (if required)

Bachelors Degree

Benefits of working as a Vice President in Chennai:

● Company offers great benefits
● Company offers career progression opportunities
● Competitive salary

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