21 Aug
|
Important Business
|
India
21 Aug
Important Business
India
We are looking for a motivated Zoho Developer to support development, configuration, and maintenance activities across Zoho applications, primarily Zoho people and CRM . The role involves handling initial -level automation, user management, troubleshooting, and support tasks.
What
You Will Work On
- Implementation and basic configuration of Zoho applications, including People, ATS, Payroll, CRM, and Creator as per business requirements.
- Create and manage modules, fields, forms, layouts, and reports within Zoho CRM.
- Develop and configure basic workflows, email alerts, field updates, and simple approval processes.
- Manage user roles, profiles, permissions, and sharing rules to ensure proper access control.
- Build simple forms, reports, and basic Deluge scripts in Zoho Creator.
- Perform first -level troubleshooting by reproducing issues and identifying whether they are due to misconfiguration or system bugs.
- Handle support tickets, provide, and ensure timely resolution within defined SLAs.
- Collaborate with internal teams to understand requirements and assist in implementing simple solutions.
- Maintain documentation for configurations, workflows, issues, and resolutions for future reference.
Requirements
- Basic understanding of Zoho applications and customization capabilities, including Zoho CRM, Zoho Creator, Zoho People, Zoho Recruit (ATS), and Zoho Payroll.
- Familiarity with Deluge scripting and ability to write straightforward custom functions.
- Understanding of workflows, blueprints, roles, profiles, permissions, and HRMS configurations within the Zoho ecosystem.
- Basic knowledge of APIs and integrations within Zoho applications.
- Working knowledge of web technologies such as HTML, CSS, and JavaScript (basic level).
- Understanding of relational databases and ability to work with basic SQL queries.
- Strong troubleshooting and problem -solving skills for first -level issue handling across CRM and HRMS modules.
- Good communication skills for handling support tickets and basic client interactions.
- Ability to document configurations, processes, and issue resolutions clearly