- Handle inbound calls from customers to resolve their queries and concerns in a timely and professional manner.
- Provide accurate information on products/services offered by the company to meet customer needs.
- Identify opportunities for upselling/cross-selling of relevant products/services based on customer requirements.
- Escalate complex issues to senior team members or supervisors when necessary.
Job Requirements :
- 1-3 years of experience in inbound sales, customer support, or related field.
- Solid communication skills with excellent verbal fluency in English language.
- Ability to work well under pressure handling multiple tasks simultaneously during peak hours.
📌 Customer Support Executive (Chennai)
🏢 Naukri E-hire Campaign
📍 Chennai
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