- Looking a candidate with overall Minimum 2-8 years of experience in those as a TL for Voice Process should at least 1.5 year on paper.
- E-Commerce Domain Experience - Added advantage.
- Good communication and Solid Team Handling skills.
- KPI/KRA/Attrition/Shrinkage/Occupancy/CSAT/DSAT/SLA/AHT.
- Graduation - Mandate
- Should have prior experience of handling Voice Process.
- Responsible for meeting the SLA targets
- Excellent real time management skills
- Ensure schedule adherence and create an encouraging team environment.
📌 Opening For Team Lead - Domestic - Chennai
🏢 Hexaware Technologies
📍 Chennai
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