Roles and Responsibilities:

Objective: Ensure adherence to client SLA and quality matrices, responsible for mentoring, grooming and optimal utilization of team resources

- Project planning to ensure timely delivery and quality standards defined in client SLA.
- Ensures that the teams productivity and quality targets are met.
- Provides feedback and arrange for appropriate training to ensure optimal team performance.
- Ensure quick ramp up of new joiners in the team.
- Conducts regular team meeting and keep team environment healthy and motivating.
- Has a good grasp on project delivery and independently interacts with client counterparts on day to day issues.
- Develops and maintains appropriate reports to capture team performance and overall project performance. Responsible for timely delivery of the reports to the client.
- Attrition Management
- Keep self-up-to-date on latest developments in the domain with respect to products and services offered in the field.




- Proactively detect potential quality or data issues/ delays in meeting project timelines and takes action after discussion with the manager.
- Versatile to travel to other office locations to conduct domain trainings as and when required.
- Contribute in the performance evaluation of the team members.
- Coordinating with support staff for any concern or suggestion for the team or raised by the team.

- Identify process improvement opportunities and provide inputs towards automation.
- Conduct operations round of interview from CSE to Team Coach Position if needed.

Industry Preference

Healthcare, Pharma, Medical. More than 4 yrs of exp in relevant data management experience. Working knowledge in CPT & ICD coding. CPC certification is an added advantage.

Contact Details:

Imran Momin || Manager - Recruitment

[email protected]

(phone hidden)

📌 Hiring For Team Lead - Medical Coding (Chennai)
🏢 Medusind
📍 Chennai