Overview

Item.com is seeking an AI Automation & Agent Builder to create dependable automations and task-oriented agents that connect AI models to business systems, data, APIs, and human operators.

Responsibilities

Deliver agents and automations that complete real work with appropriate controls.
Reduce operational effort while preserving accuracy, traceability, and human decision rights.
Create reusable integration and orchestration patterns for future workflows.
Build AI-enabled automations and bounded agents using APIs, tools, structured outputs, and orchestration logic.
Connect agents to internal systems and external services with explicit permissions and safeguards.

Minimum Requirements:

Demonstrated automation/integration engineering experience, including API-driven systems.
Experience with Python, JavaScript/TypeScript, low-code platforms, or a combination of these.




Practical LLM/agent experience beyond chat interfaces: tool calling, structured output, retrieval, evaluation, or orchestration.
Ability to identify when a task should remain deterministic, require human review, or be handled by an agent.
Understanding of secure credentials, permissions, data handling, and operational failure modes.

Preferred Requirements:

Implement input validation, retries, idempotency, logging, error handling, and human-in-the-loop escalation.
Use retrieval or knowledge sources where needed; measure output quality and failure patterns.
Document designs, prompts, tool contracts, guardrails, and runbooks.
Collaborate with engineers and operations teams to move solutions from pilot to dependable production use.

📌 AI Automation (India)
🏢 UNIS
📍 India