Application Support Engineer - Test Environment (Offshore)

Position Overview

We are seeking experienced Application Support Engineers to join our
team as first -line support for our Test Environment. This role requires strong
development skills combined with production support expertise to troubleshoot,
analyze, and resolve environmental issues efficiently.

Key Responsibilities

- Provide first -line support for test environment
infrastructure and applications

- Review and analyze application code to identify
root causes of environmental issues

- Troubleshoot and resolve technical incidents in
test environments

- Collaborate with development teams to implement
fixes and solutions

- Monitor system performance and ensure environment
stability

- Document issues, resolutions, and best practices

- Participate in environment deployments and
configuration management

- Support integration testing and environment
preparation activities


Required Skills & Experience

Technical Skills:

- Strong programming experience in C/C++ and XML

- Proficiency in SQL and
relational database management

- Solid understanding of software development




lifecycle and testing methodologies

- Experience working in Agile/Scrum environments

- Strong analytical and problem -solving abilities

- Excellent troubleshooting and debugging skills


Infrastructure & Tools:

- Experience with Azure cloud
platform

- Knowledge of Azure DevOps (preferred)

- Understanding of CI/CD pipelines and DevOps
practices


Preferred Qualifications

- Experience with Go Lang programming

- Hands -on experience with TANGO, BASE24
EPS/Classic, or Connex platforms

- Knowledge of VISA/Mastercard card
network payment systems

- Experience in financial services or payment
processing industry

- Understanding of card payment transaction flows
and protocols


Qualifications

- Bachelor's degree in Computer Science,
Engineering, or related field

- 3 -5 years of experience in application support or
software development

- Strong communication and collaboration skills

- Ability to work in a fast -paced workplace and
handle multiple priorities

- On -call support availability when required