Kindly note - This requirement is for one of our client located in Thane, Mumbai
Role Overview:
This position based in Mumbai office is for a full-time Commercial Delivery Manager. The Commercial Delivery Manager is responsible for overseeing the full commercial cycle from initial client enquiry through to quotation, contract management, invoicing, and debt follow-up. The role ensures that all commercial activities are conducted accurately, efficiently, and in accordance with company procedures, while maintaining robust relationships with clients and internal stakeholders. The post will report to the Commercial Delivery Senior Manager..
Responsibilities:
(I) Enquiry Management and Quotation preparation
↘ Receive and review client enquiries, ensuringprompt response and thorough understanding of requirements.
↘ Gather detailed information using internal systemsand external resources, to assess and advise the client accordingly.
↘ Liaise with internaldepartments to support the client throughout the voyage or task.
↘ Verify all voyageinformation such as ETA, location, vessel name,
and charterers’ details, check vessel sanctions prior to quotation.
↘ Prepare competitive quotationsusing internal pricing tools and market knowledge.
↘ Communicate directly with clients to ensure they understand the information provided and we try to convert the quotation.
↘ Ensure consistency with pricing guidelines, check previous quotes,and record all information in Sonar.
↘ Submit final quotations to clients and record all information accurately
(II) Order confirmation and Contract Management
↘ Acknowledge client confirmations promptly and gather all necessary details for contract creation.
↘ Input confirmed orders, ensuring accuracy and completeness of voyage, contracting, and location data.
↘ Draft and issue contracts.
↘ Manage contract revisions, obtain countersignatures.
↘ Coordinate with the Assets Screeningassessment team and Operations for affiliated
vessel requirements, includi