About the Role
We are looking for a Senior Admissions Counsellor to lead our counselling team at the VFS Global Academy, Dehradun and oversee its day-to-day running. This is a client-facing role where the primary goal is converting enquiries into enrolled students, alongside managing center operations. Training on our course content, structure, placement pathways and operations systems will be provided by our team.
Key Responsibilities:
Student Counselling & Enrollment
Take ownership of moving an enquiry through to enrollment. This is the core measure of success in the role
Meet with prospective students (and their families) to understand their background and goals
Walk them through the courses we offer, what each one covers, how the learning is delivered, and the placement support available
Help each prospective student identify which course is the right fit for them
Keep up to date on course content and structure through ongoing internal training
Fee Management
Explain the fee structure and available payment options clearly to students and parents
Collect fees as per schedule and follow up on outstanding payments
Maintain accurate, up-to-date records of payments and dues
Center Management
Oversee the smooth day-to-day functioning of the center
Ensure the space is presentable and ready for classes, walk-ins, and counselling sessions
Troubleshoot operational issues as they come up and keep things running without constant escalation
Team Supervision
Manage a junior staff member who handles clerical work for both the counselling and operations side such as scheduling sessions, tracking attendance, follow-up calls and emails, and maintaining online records
Review and prioritize this work to make sure leads are followed up on time and records stay current
What We're Looking For:
Minimum 3 years of experience in counselling, sales, admissions, or another client-facing role (education sector experience is highly preferred)
Robust communication skills and genuine eas
📌 Senior Admissions Counselling Consultant and Center Manager (Dehradun)
🏢 VFS GLOBAL ACADEMY - NANDI EDUCATION
📍 Dehradun
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