Job Description

Position Sales Coordinator

Location Rabale - Navi Mumbai

Employment Type Full-Time

Department Sales & Business Development

Reporting To Sales Manager / Business Head

Job Summary

ROKADE Group is looking for a Sales Coordinator to support the Indian sales team in managing enquiries, quotations, customer communication, order processing, follow-ups and sales documentation. The role coordinates with Sales Engineers, Product/Technical Teams, Accounts, Stores and Customers from enquiry through order and delivery.

Key Responsibilities

Enquiry Management

Register enquiries from email, website, IndiaMART, TradeIndia, WhatsApp and telephone.
Understand basic requirements and allocate enquiries to the appropriate Sales/Technical Engineer.
Maintain enquiry tracker and follow-up.
Track Enquiry → Quotation → Follow-up → PO → Dispatch.

Quotation & Sales Support

Prepare quotations using approved pricing/formats.
Share catalogues, datasheets and presentations.
Coordinate technical specifications and application queries.
Maintain quotation revisions and records.





Customer Follow-Up

Follow up quotations and obtain feedback/expected order dates.
Follow up technical/commercial clarifications.
Maintain daily/weekly follow-up reports.
Escalate significant or delayed enquiries.

Order & Dispatch Coordination

Verify POs against quotations and terms.
Coordinate Accounts, Stores/Production and Logistics.
Track order through dispatch and share dispatch details.
Follow up Proof of Delivery where required.

Product Coordination

Support vibration analysers/meters, dynamic balancing machines, shaft alignment tools, bearing induction heaters, bearing condition monitoring, MCSA, thermography and online condition monitoring products.
Develop sufficient product knowledge for customer and internal coordination.

CRM & Reporting

Maintain enquiry, quotation, follow-up, order, customer and sales-pipeline records.
Track lost enquiries and pending payment/order status.
Prepare d

📌 Sales Coordinator – Condition Monitoring Products Division (Navi Mumbai)
🏢 ROKADE Group of Companies
📍 Navi Mumbai