Job Description

Position: Sales Coordinator - Condition Monitoring & Reliability Services

Location: Rabale, Navi Mumbai

Employment Type: Full time

Department: Services / Sales Coordination

Reporting: To Sales Manager / Business Head

Job Summary

ROKADE Group is looking for a Sales Coordinator to support the Services Division in managing enquiries, quotations, customer follow-ups, service scheduling, documentation, billing coordination and closure of industrial service jobs. The candidate coordinates with customers, Sales Engineers, Condition Monitoring Engineers, Service Engineers, Accounts and Management.

Key Service Portfolio

Dynamic Balancing Services
Vibration Analysis
In-Situ / On-Site Balancing
Laser Shaft Alignment
Infrared Thermography
Motor Current Signature Analysis (MCSA)
Turbo Machinery Vibration Analysis & Balancing
Oil Analysis
Remote Vibration & Condition Monitoring
Rotor Repair Services
Ground Vibration Analysis
Other ROKADE Condition Monitoring and Predictive Maintenance services.

Key Responsibilities

Service Enquiry Management





Receive enquiries via email, phone, WhatsApp, website, IndiaMART and TradeIndia.
Identify basic service requirement and route it to the correct Sales/Service Engineer.
Record every enquiry and ensure none remains unattended.

Quotation Coordination

Prepare quotations from approved rates and technical inputs.
Coordinate scope, equipment details, site, manpower, travel and duration.
Send/revise quotations and maintain records.

Customer Follow-Up

Follow up open quotations, feedback, expected order dates and clarifications.
Maintain daily/weekly reports and escalate high-value/urgent opportunities.

Service Job Coordination

After PO, coordinate manpower, site contact, visit dates, scope, instruments/tools and travel/accommodation requirements.

Reports, Billing & Payments

Follow up service reports and timely submission.
Maintain service, measurement, thermography, vibration, balancing and alignment records.
Coordi

📌 Sales Coordinator (Navi Mumbai)
🏢 ROKADE Group of Companies
📍 Navi Mumbai