The Opportunity

Join our Acceleration Center India and help shape the future of business for our diverse client portfolio across geographies and jurisdictions. You’ll work at the heart of global teams across Advisory, Assurance, Tax and Business Services—solving real client challenges through connected collaboration. We’ll help you grow your skills so you can go further. With hands-on learning, cutting-edge tools and an inclusive culture, this is your opportunity to do inspiring work that makes a difference—every day.

As a Business Analyst - Technology - Senior Associate, you will play a crucial role in consulting services for a variety of business applications, helping clients optimize operational efficiency. You will analyze client needs, implement software solutions, and provide training and support for seamless integration and utilization of business applications, enabling clients to achieve their strategic objectives. As an Associate,



you will focus on learning and contributing to client engagement and projects while developing your skills and knowledge to deliver quality work. You will be exposed to clients to learn how to build meaningful client connections, manage and inspire others, and grow your personal brand by deepening your technical knowledge of firm services and technology resources.

In this role at PwC Acceleration Center India, you will leverage a broad understanding of various software solutions to assist clients in optimizing operational efficiency through analysis, implementation, training, and support. You are expected to adapt to working with a variety of clients and team members, each presenting varying challenges and scope. Every experience is an chance to learn and grow, taking ownership and consistently delivering quality work that drives value for our clients and success as a team.

Responsibilities

Gather, elicit, and document business and technical requirements for CCaaS, conversational AI, and contact center transformation ini

📌 Business Analyst (Bengaluru)
🏢 PwC Acceleration Center India
📍 Bengaluru