Sr. Executive - Back Office Support

Key Responsibilities:

- Quotations: Prepare and manage accurate quotations for clients based on project requirements. Ensure timely and precise responses to quotation requests.
- Tender Specifications: Assist in the preparation and review of tender specifications to ensure compliance with project requirements and industry standards.
- Work Orders: Process and track work orders, coordinating with relevant departments to ensure efficient execution and timely completion.
- Warranty Certificates: Issue and manage warranty certificates for products and services, maintaining accurate records and addressing client queries related to warranties.
- Invoicing: Prepare and issue invoices for services and products provided. Monitor payment status, follow up on overdue accounts, and ensure timely collection.
- Dispatches: Oversee the dispatch process for products and documentation, ensuring accurate and timely delivery.
- Customer Interaction: Handle customer inquiries, provide information about products and services, resolve issues, and maintain positive relationships with clients.
- Cold Calling: Conduct cold calls to potential clients to introduce our products and services, gather information, and generate new business leads.
- Trainings: Coordinate and organize training sessions for clients and staff on product use and application. Ensure effective delivery and understanding.
- Exhibitions: Assist in the planning and execution of company exhibitions and trade shows, including logistics, setup,



and promotional activities.
- Presentations: Prepare presentations for clients, prospects, and internal teams as required. Ensure presentations are clear, engaging, and aligned with company objectives.
- Follow-Ups: Perform follow-up activities with clients and prospects to ensure satisfaction, gather feedback, and nurture ongoing business relationships.
- Other Back Office Work: Provide general administrative support, including maintaining records, handling correspondence, and performing additional tasks as needed.

Qualifications:

- Education: Diploma in Civil Engineering or any graduate with relevant experience in construction segment.
- Experience: Previous experience in a back-office or administrative support role within the construction or chemical industry is preferred.
- Skills:
- Solid organizational and multitasking abilities.
- Excellent written and verbal communication skills.
- Proficiency in MS Office Suite (Word, Excel, PowerPoint) and office management software.
- Attention to detail and accuracy in handling documentation and data.
- Ability to work independently and collaboratively within a team.

- Personal Attributes:

- Professional demeanour and proactive approach.
- Strong problem-solving skills and ability to manage multiple priorities.
- Customer-focused with a commitment to delivering high-quality service.

Working Conditions:

- Hours: Monday to Saturday, 9 AM to 6 PM]
- Location: Head Office

None

📌 Sr. Executive - Back Office (Margao)
🏢 Recognized
📍 Margao