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Position Title: Manager - Forward Deployed Engineer (FDE)
Experience: 10+ years
Role Purpose
Design, build, deploy and optimize AI-enabled solutions directly within customer environments to accelerate business value realization. The role combines software engineering, solution architecture, AI implementation, and customer engagement responsibilities. The expectation is to be highly hands-on, working alongside customers and internal engineering teams to design, validate, deploy, and operationalize scalable AI, data, and cloud-native solutions rather than acting solely as an advisor.
Key Responsibilities
Partner closely with customer stakeholders to understand business objectives, operational challenges,
and technical requirements.
Design and deliver end-to-end AI-enabled solutions, integrating enterprise systems, data platforms, APIs, and cloud services.
Develop proof-of-concepts, prototypes, accelerators, and production-ready solutions to address customer-specific use cases.
Implement and optimize LLM-powered applications, RAG architectures, agentic workflows, AI tool integrations, and workflow orchestration solutions.
Build data ingestion, processing, and integration pipelines across structured and unstructured data sources.
Work directly with customer engineering teams to troubleshoot, optimize, and scale deployed solutions.
Collaborate with product, engineering, AI, security, and platform teams to translate customer requirements into reusable platform capabilities and product enhancements.
Establish implementation patterns, deployment frameworks, observability mechanisms, and operational best practices.
Ensu
📌 Technology Consulting (Kochi)
🏢 EY
📍 Kochi