-Adhering to SLAs
-Mentoring / Training Team Members
-Handling tickets / requests
-Perform root cause analysis
-Troubleshooting technical issues
-Handling/Responding to Alerts
-Defining processes and ensuring that the processes are adhered to
-Oversees and is responsible for successful completion of Installation, configuration and migration
-Ensure maximum uptime according to the SLA
- Understanding of Multi-geo support environment
-Responsible for building / maintaining a test environment
-Responsible for strategizing a backup plan and test plan for failure scenario
-Improves and maintains customer and employee satisfaction
-Suggests new technologies and design changes
-Monitoring and maintaining SLA requirements by the team members
- Planning Backup/Restoration Strategy for 24x7 operation support
-Suggesting patches/upgrades to maintain security level
-Testing / Auditing/processes as required from time to time
-Identify Skill gaps and plan for training / knowledge updating
- DMZ Environment Overview
- Managing databases in cloud enivonment
Technical Requirements
- Evaluate the Database Server Hardware.
- Define/Recommend/Maintain Database Standards and Architecture including SQL2016/2017/2019/2022/2025
- Recommend Server H/W, SQL Server Editions for a recent Build
-Knowledge of SQL Current features like CDC ,UCP,Data Collector,Change Tracking,PBM
- Expert in Database Design.
- Research and Recommend Patch management for database/instance and Impact Analysis.
-Initiate need and Impact Analysis for Database Migration/Upgrade-(inplace,side by side,Rolling)/Run DMA reports
-Knowledge of Monitoring Tools,Alerts thresholds
- Technical Consultation.
- Vendor Support and Interaction
- Advance Database Performance tuning (Perfmon, Profiler,Database Tuning Wizard,DMV'S etc.)
- Recommend and Review Backup and Recovery Strategies including thirdy party backup tools like Netbackup
- Knowledge on feature of MS SQL Server (Policy Based Management, Resource Governo
📌 SQL Database Administration (Chennai)
🏢 HCLTech
📍 Chennai
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