Who we are
Born in 2014, Yoti is a digital identity and biometric technology company that makes it safer for people to prove who they are. The Yoti app was designed with privacy at its core, giving people a secure way to prove their identity and share third-party credentials with organisations and other people.
Today, we have over seventeen million app downloads around the world. We’ve expanded our offering to a suite of business solutions that span identity verification, age verification and estimation, e-signing, AI anti-spoofing technologies and we continue to think of creative new offerings.
From day one, we’ve been working to fix an outdated identity system. This is not a journey we make on our own but with policy advisors, think tanks, researchers, academics, humanitarian bodies, our users and everyday people. We are committed to solving identity problems through grassroots research and social purpose initiatives.
Purpose of the Role:
The Senior IT Operations Lead is a hands-on player-coach role,



responsible for providing high-quality IT support and technical delivery while helping to lead and coordinate day-to-day IT operations for the local team in India.
This is not primarily a people-management position. Approximately 70–80% of the role will remain hands-on, covering day-to-day IT operations, technical troubleshooting, project work, security improvements, automation and other IT initiatives.
The role is suited to someone who can work autonomously, take ownership of issues and projects, communicate clearly, and ensure incidents, risks and operational concerns are properly investigated, documented, escalated and resolved.
A key part of the role is understanding not only what our IT policies, controls and processes require, but why they exist and the risks they are designed to address. This includes areas such as device security, hardware disposal, asset management, identity and access management, onboarding, offboarding and compliance-related activities.
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📌 Senior IT Operations Lead – India (Bengaluru)
🏢 Yoti
📍 Bengaluru