- We are seeking a highly experienced Senior Solution / Pre-Sales Engineer with expertise in network orchestration platform . This role is responsible for driving technical solutioning, customer engagement, and pre-sales support, ensuring alignment between customer requirements and product capabilities.
The ideal candidate will combine deep infrastructure domain knowledge, AI/ML Automation expertise, and strong client-facing skills to support sales, define solutions, and drive successful deal closures.
Key Responsibilities
Pre-Sales & Solutioning
- Engage with customers to understand business and technical requirements
- Design and present end-to-end AI/ML Platform enable Managed Services solutions for AIOP based service fulfillment
- Support sales teams in RFP/RFI/RFQ responses, solution proposals, and estimations
- Create solution architecture, high-level designs (HLD) and integration approaches
- Conduct product demos, PoCs, and technical presentations to customers
Technical Expertise
- Act as an SME for Automation platform or similar, including:
- Service orchestration
- Workflow design
- Network provisioning & activation
- Define integration strategies with EMS/NMS, and network elements
- Design service models and lifecycle workflows
- Provide inputs on scalability, performance,
and deployment architecture
- Support definition of microservices-based and cloud-native solutions
Customer Engagement
- Interface directly with client stakeholders (technical & business)
- Translate customer challenges into solution blueprints
- Address technical queries and provide expert guidance during sales cycles
- Build solid relationships and act as a trusted advisor
Internal Collaboration
- Work closely with product engineering, delivery, and architecture teams
- Provide feedback for product enhancements and roadmap alignment
- Ensure smooth handover to delivery teams post deal closure
Required Skills & Expertise
Domain Expertise
- Strong telecom background in:
- Obserability and Configurability systems
- Network provisioning & fulfillment
- Service orchestration platforms (ThreadSpan or similar preferred)
- Good understanding of:
- WAN/LAN/Cloud/End User/DC
- Security
- Service lifecycle management
Experience & Qualifications
- 1015 years of telecom / networking experience
- Significant experience in pre-sales / solution engineering roles
- Bachelors / Masters degree in Engineering (Telecom / Computer Science)
- Experience working with global Enterprise clients preferred