1. Make outbound calls to potential customers: As a tele caller, you will be responsible for making calls to individuals or businesses to promote products or services.
2. Handle customer queries and provide information: You will need to address customer concerns, answer their questions, and provide details about the products or services offered.
3. Maintain call records and update customer information: It is important to keep accurate records of all calls made and update customer details regularly for follow-up purposes.
4. Achieve daily call targets: You will be required to meet daily call targets set by the team leader or manager to ensure productivity and efficiency.
5. Follow company scripts and communication guidelines: Adhering to company scripts and communication guidelines is necessary to maintain consistency in messaging and branding.
6. Collaborate with the sales team: Working closely with the sales team to schedule appointments or follow up on leads is essential for achieving sales targets.
Required Skills and Expectations:
1. Excellent communication skills:
The candidate should have clear and effective communication skills to interact with customers professionally.
2. Good listening skills: Being able to listen attentively to customer queries and concerns is essential for providing satisfactory assistance.
3. Basic computer skills: Basic knowledge of using computer systems for maintaining call records and updating customer information.
4. Patience and empathy: Patience and empathy are significant traits to handle customer complaints or difficult situations with understanding.
5. Goal-oriented mindset: Having a goal-oriented approach to achieve daily call targets and contribute to the overall sales objectives.
- Experience
0 - 2 Years
- No. of Openings
2
- Education
12th Pass
- Role
Tele Caller
- Industry Type
Banking
- Gender
Female
- Job Country
India
- Type of Job
Full Time
- Work Location Type
Work from Office
- Face Interview Location
kankarbagh main road , patna , above reliance digitam,infront of gravity mall
📌 Telecaller Jobs For Freshers - Patna
🏢 Jan Shakti Skill India Private
📍 Patna
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