Axis Bank - Branch Officer Job Role

Key Responsibilities:

Handle customers visiting the branch and understand their banking requirements.

Open and service Savings/Current Accounts, FD/RD and other banking products.

Acquire recent customers through referrals, calling and local market activities.

Promote and cross-sell CASA, loans, credit cards, insurance, mutual funds and other products.

Maintain relationships with existing customers and generate additional business.

Process customer transactions and service requests accurately within the required TAT.

Resolve customer queries and complaints professionally.

Promote digital banking services such as mobile banking, internet banking and WhatsApp banking.

Follow KYC, regulatory, compliance and audit requirements.

Maintain customer information and daily activities in the bank's CRM system.





Achieve assigned monthly sales/business targets.

Skills Required

Good communication skills

Customer-handling ability

Sales and relationship-building skills

Basic knowledge of banking products

Target-oriented approach

Good computer/CRM knowledge

Ability to work under pressure

- Experience

0 - 2 Years

- No. of Openings

12

- Education

12th Pass

- Role

Branch Officer

- Industry Type

Banking

- Gender

[ Male / Female ]

- Age Limit

19 - 32 Yrs.

- Job Country

India

- Type of Job

Full Time

- Work Location Type

Work from Home

- Benefits include

PF, ESI

- Face Interview Location

Kolkata West Bengal

📌 Branch Banking Officer (Freshers) North 24 Parganas (Habra)
🏢 Axis Group of Services
📍 Habra