As an Air Ticketing Executive, you will play a crucial role in managing flight bookings and providing excellent service to customers. Your primary responsibilities will include the following:
- **Book Flights**: Handle reservations and issue air tickets by coordinating with airlines and travel aggregates to ensure customers get the best deals.
- **Customer Assistance**: Provide assistance to customers regarding ticket bookings, cancellations, and changes, ensuring that all inquiries are handled promptly and professionally.
- **Maintain Records**: Keep accurate records of all transactions and ticketing controls for accountability and future reference.
- **Ticket Pricing**: Stay updated on air ticket prices and promotions to advise customers appropriately and enhance their travel experience.
- **Collaboration with Airlines**: Work directly with various airlines to resolve any ticketing issues and ensure smooth operations.
- **Problem Resolution**: Address customer complaints and resolve ticketing issues efficiently, ensuring a high level of customer satisfaction.
To be successful in this role, you should have strong communication and customer service skills,
enabling you to interact effectively with clients. Attention to detail is essential for managing bookings accurately and resolving discrepancies. A basic understanding of ticketing systems and travel industry processes is preferred but not mandatory, as training will be provided. Being a team player and possessing good organizational skills will help you thrive in this fast-paced environment. A positive attitude and willingness to learn are key attributes for this position.
- Experience
0 - 6 Years
- No. of Openings
23
- Education
12th Pass
- Role
Air Ticketing Executive
- Industry Type
Aviation / Airline / Aerospace
- Gender
[ Male / Female ]
- Age Limit
18 - 40 Yrs.
- Job Country
India
- Type of Job
Full Time
- Work Location Type
Work from Office
- Advantages include
Flexible Working Hours, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Petrol Allowance, Mobile Allowance, Internet Allowance, Laptop, Health Insurance, ESI, Food/Meals, Accommodation, 5 Working Days, Two-way Cab