Company Description Maaricha is an export-focused company that delivers quality products from India to brands and corporations worldwide. The organization specializes in supplying essential goods while maintaining high standards of reliability and service. A dedicated team manages clear, effective communication with clients at every stage, from initial contact through sourcing and delivery. Client requirements are closely monitored throughout the process to ensure satisfaction and long-term partnerships. Maaricha is committed to building strong relationships and welcoming new clients who value dependable sourcing support.
Role Description The Sales Operations Manager is a full-time, on-site role based in Lucknow. This role oversees day-to-day sales operations, including managing order workflows, coordinating with export and logistics teams, and ensuring timely and accurate fulfillment for clients. The Sales Operations Manager tracks sales performance, analyzes operational data, and supports continuous improvement in processes and tools.
Responsibilities include maintaining strong communication with clients and internal stakeholders, resolving operational issues, and supporting sales teams with reporting, documentation, and forecasting. The role also involves implementing best practices to enhance customer satisfaction, streamline operations, and support the company’s growth objectives.
Qualifications
Candidates should possess robust Operations Management skills to oversee sales workflows, process optimization, and coordination across teams.
Candidates should possess solid Analytical Skills to interpret data, generate reports, and support decision-making and forecasting.
Candidates should possess excellent Communication and Customer Service skills to manage client relationships and collaborate with internal stakeholders.
Candidates should possess a focus on Customer Satisfaction, with experience in maintaining high service standards and resolving issues promptly.
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