About Enterpret
At Enterpret, we are building the customer feedback intelligence platform that turns unstructured customer feedback into a structured, queryable source of truth — solving complex problems in natural language processing, serverless computing, and analytics on the frontend, pushing the envelope of what's possible by applying first principle thinking.
Kleiner Perkins and Sequoia Capital back us because they share our conviction that product development teams deserve a better way to understand their customers. That conviction is validated by the respected product teams who rely on us every day, including Canva, Notion, Samsung, and Loom.
We love working with folks who are resourceful, thrive in ambiguity, and display a solid sense of ownership.
Our engineering culture is built around leveraging and contributing to open-source tools. We aim to build upon and improve state-of-the-art systems in our field of work.
Read more about our team, core values, and operating principles - here.
What You'll Do




Design and deliver significant Graph Platform components end to end — high- and low-level design, implementation, rollout, and the follow-through after launch.
Improve reliability, latency, performance, and operational readiness across the knowledge graph, data systems such as DynamoDB and ClickHouse, Model Repository, LLM self-hosting platform, and the high-throughput pipelines that run our models.
Take production issues beyond the immediate symptom — turn recurring failures into durable fixes, not patches.
Build with metrics, alerts, runbooks, tests, and rollback plans as a core part of the work, so every change is safe and observable in production.
Own on-call and production responsibility for your area, and establish the operational baseline: failure modes, alerts, runbooks, and the gaps that need closing.
Partner with product engineers, product managers, SRE, and adjacent teams where your component has dependencies — and work closely with the people shapin

📌 Member of Technical Staff, Platform (Bengaluru)
🏢 Enterpret
📍 Bengaluru