At VIATRIS, we see healthcare not as it is but as it should be. We act courageously and are uniquely positioned to be a source of stability in a world of evolving healthcare needs.
Viatris empowers people worldwide to live healthier at every stage of life.
We do so via:
Access – Providing high quality trusted medicines regardless of geography or circumstance;
Leadership – Advancing sustainable operations and innovative solutions to improve patient health; and
Partnership – Leveraging our collective expertise to connect people to products and services.
Every day, we rise to the challenge to make a difference and here’s how the Global Medical CRM Lead role, will make an impact:

Role Purpose:

The Global Medical CRM Lead owns the vision, roadmap, and execution of CRM initiatives that strengthen scientific engagement with healthcare professionals (HCPs) and improve the reach and quality of medical and patient-support programs. This is a Medical Affairs role- the focus is on non-promotional scientific exchange, and medical education,



operating under strict medical–commercial separation and a compliance-led model.

Based in Bangalore, the role partners with Field Medical (MSLs), Medical Information, Medical Communications, Compliance, Data Privacy, and Technology teams to design CRM-driven HCP engagement, segment scientific audiences, and operationalize compliant interactions through the CRM. You will translate medical-strategy needs into scalable CRM capabilities, define success metrics aligned to medical objectives, and drive continuous improvement through experimentation and insight.

The role requires solid cross-functional stakeholder management, deep regulatory fluency, and hands-on leadership to deliver measurable impact across brands and therapy areas. Experience in pharma Medical Affairs or another regulated, compliance-intensive environment is strongly preferred.

Key Responsibilities:

Strategy & Roadmap
- Own the Medical CRM vision, multi-year roadmap, and q

📌 Global Medical CRM Lead (India)
🏢 Viatris
📍 India