Manager – Communications & Documentation
Location: Bangalore
Reporting To: Director – Brand & Marketing
Experience: 5+ Years
Qualification: Bachelor’s Degree in Communications, English, Journalism, Technical Writing, or a related field

About Craftizen Foundation
Craftizen Foundation is a not-for-profit organization working at the intersection of livelihoods, crafts, inclusion and sustainability. We build livelihood ecosystems that enable people, crafts and communities to thrive, with a growing focus on craft-based tourism, heritage-linked livelihoods, innovation and ecosystem development.

Role Overview
We are looking for a Manager – Communications & Documentation to lead content, communications and documentation initiatives. The role will be responsible for developing compelling content, strengthening Craftizen’s communication across platforms, and ensuring high-quality, well-organized organizational documentation.

Key Responsibilities

Communications & Content
● Develop and implement internal and external communication strategies.




● Plan and execute social media content and campaigns based on current trends.
● Create, edit and publish engaging content for diverse audiences.
● Draft newsletters, press releases, reports, presentations and stakeholder communications.
● Manage social media content, engagement and publishing schedules.
● Coordinate with design teams to develop relevant visual and video content.
● Ensure consistent messaging and brand communication across platforms.
● Liaise with external partners, stakeholders and media.

Documentation
● Create and maintain documentation for internal processes, workflows and best practices.
● Develop and maintain document management systems, templates and procedures.
● Edit and proofread policies, technical documents and organizational content.
● Ensure documents are accurately classified, stored, archived and version-controlled.
● Develop user guides, training manuals, FAQs and other knowledge resources.
● Work clos

📌 Manager - Communication and Documentation-Bangalore (Bengaluru)
🏢 Craftizen Foundation
📍 Bengaluru