Job Summary

The Center Manager is responsible for the overall operations, growth, and performance of the center. This includes managing admissions, student experience, staff supervision, revenue targets, operational excellence, and ensuring high-quality service delivery.

Key Responsibilities

Key Responsibilities

Operations Management

Oversee the day-to-day operations of the center.
Ensure smooth functioning of all academic and administrative activities.
Maintain infrastructure, facilities, and compliance with company standards.

Admissions & Business Development

Achieve monthly and annual admission and revenue targets.
Counsel prospective students and parents.
Develop and Assist local marketing initiatives to increase enrollments.
Build relationships with schools, colleges, corporates, and community organizations.

Team and Center Management

Recruit, train, and supervise center staff.
Monitor employee performance and productivity.




Conduct regular team meetings and provide coaching.
Manage center budgets and expenses.
Optimize operational costs while maintaining service quality.

Student & Parent Relationship Management

Ensure excellent customer service and student satisfaction.
Address student and parent concerns promptly.
Monitor attendance, feedback, and student retention.

Skills Required

Leadership and team management
Robust communication and interpersonal skills
Sales and business development
Customer relationship management
Problem-solving and decision-making
MS Office and CRM proficiency
Organizational and time management skills

Required Qualifications

Bachelor's degree .
2–5 years of experience in center operations, education management, retail, sales or service industry.
Proven experience in team handling and achieving sales targets.

📌 Center Manager (Bengaluru)
🏢 21K School
📍 Bengaluru