We’re rewriting the rules of procurement with an AI-first platform that powers $20B+ in enterprise spend.
From $4M ARR today to $25M ARR and beyond, our mission is to build enterprise-grade, AI-first procurement software for global enterprises across manufacturing, FMCG, and services.
Role Snapshot
You’ll own enterprise accounts end-to-end — accountable for the outcomes they realise, from sales handover through go-live, adoption, and value confirmation. You’ll be the single point of contact and the face of Aerchain for your accounts, make delivery predictable across clients and calm for leadership, validate that what was sold matches what the product can support, and orchestrate the delivery team behind the scenes so the customer experiences one seamless Aerchain delivery. You report to the Value Owner.
What You’ll Drive
Customer Ownership
Own your accounts end-to-end — from understanding the customer’s problems to ensuring they realise value from the product.
Be the single point of contact and the face of Aerchain for your accounts — through delivery, adoption, and outcome validation.
Build trusted executive relationships; manage leadership expectations on readiness, residual risk, and trade-offs.
Delivery Leadership & Governance
Own project & portfolio plan stability across your accounts; enforce governance, cadence, and metrics.
Approve baselines, review delivery & sprint health, and drive milestone predictability across every account.
Enforce exception & escalation governance with quality and timeliness — keep delivery calm and predictable for leadership.
Orchestrate the delivery execution team and partners so the customer experiences one seamless Aerchain delivery; guide allocation, correct gaps, and keep the team unblocked.
Solution Oversight & Scope Discipline
Review BRDs for feasibility, product alignment, and long-term supportability.
Validate sold solutions against product capability; enforce scope discipline post-discove