- Handle customer inquiries and resolve issues professionally.

- Provide excellent customer service through various communication channels.

- Resolve customer complaints and concerns promptly and efficiently.

- Collaborate with internal teams to improve overall customer satisfaction.

- Maintain accurate records of customer interactions and transactions.

- Identify opportunities to upsell and cross-sell products and services.

Job Requirements

- Minimum 1 year of experience in customer service, preferably in the financial industry.

- Strong knowledge of customer service principles and practices.

- Excellent communication and problem-solving skills.

- Ability to work in a fast-paced workplace and meet deadlines.

- Strong analytical and critical thinking skills.

- Proficient in using computer software and technology.

- Company name: Tata Capital Ltd.

- Industry: Financial Services.

Disclaimer : This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Customer Service Executive (Hyderabad)
🏢 Tata Capital
📍 Hyderabad