Company Description Orchha Palace and Resorts offers a luxurious and sophisticated hospitality experience that blends modern elegance with timeless charm. Guests enjoy refined accommodations, impeccable service, and thoughtfully curated amenities. The property features exquisite dining options and inviting spaces designed for both relaxation and celebration. Team members join a culture that values attention to detail, guest satisfaction, and creating memorable stays. Working here means contributing to an setting where comfort, style, and personalized service are central to every guest interaction.
Role Description The Front Office Associate is a full-time, on-site role based at Orchha Palace and Resorts in Orchha. This role is responsible for greeting guests, managing check-in and check-out procedures, and answering inquiries in a courteous and efficient manner. Daily tasks include handling front desk operations, coordinating with housekeeping and other departments, managing reservations, and maintaining accurate guest records.



The Front Office Associate will also respond to phone calls, provide information about hotel services and local attractions, and resolve guest concerns promptly. The position requires a professional appearance, a welcoming demeanor, and a commitment to delivering high-quality customer service at all times.
Qualifications
Candidates should possess strong customer-facing skills, including Customer Service and Communication.
Candidates should possess front desk operational skills, including Receptionist Duties and Check-in procedures.
Candidates should possess professional phone handling skills, including Phone Etiquette and clear verbal communication.
Candidates should demonstrate proficiency in basic computer use, reservation systems, and record-keeping.
Candidates should have a high school diploma or equivalent; hospitality certification or experience in hotels is an advantage.
Candidates should be able to work flexible shifts, including

📌 Front Office Associate (Orchha)
🏢 Orchha Palace and Resorts
📍 Orchha